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Your Privacy Matters To Us!

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our clinic and services.

PRIVACY POLICY

  • We may collect the following types of information:

    • Personal Information: name, date of birth, gender, address, phone number, email address, and other contact details.

    • Medical Information: health history, laboratory results, treatment records, and other relevant medical information necessary to provide our services.

    • Payment Information: billing details and payment method information for processing transactions.

    • Usage Information: website usage data, IP address, browser type, and cookies to improve user experience.

  • We use your information for the following purposes:

    • To provide and manage our medical services and treatments.

    • To communicate with you regarding appointments, treatment updates, and promotions.

    • To process payments and manage billing.

    • To comply with legal obligations and regulatory requirements.

    • To improve our services, website, and patient experience.

  • We process your personal information based on:

    • Your consent

    • The necessity to provide medical services

    • Our legal and regulatory obligations

    • Our legitimate interests to improve our services and operations

  • We do not sell, trade, or rent your personal information.

    We may share your information only in the following cases:

    • With healthcare professionals involved in your treatment.

    • With third-party service providers who assist in operating our clinic and services (e.g., laboratory partners, payment processors, IT providers).

    • When required by law or to protect our legal rights.

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to your information is restricted to authorized personnel only.

  • We retain your personal and medical information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, and reporting requirements.

  • You have the right to:

    • Access the personal information we hold about you.

    • Request correction of inaccurate or incomplete information.

    • Request deletion of your personal information, subject to legal or medical record-keeping requirements.

    • Withdraw your consent to the processing of your data, where applicable.

    To exercise these rights, please contact us using the details provided below.

  • Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser.

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

  • If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

    Stemcell Manila: +639177146506